Shipping policy

VIKINGSHOPSUPLE LTD SHIPPING POLICY

We aim to provide a fast and efficient delivery service to all our customers in the UK. Please take a moment to review our shipping terms below to ensure a smooth shopping experience.

1. SAME-DAY SHIPPING

We offer same-day shipping for orders placed before 3:00 PM (UK time), Monday to Friday. Orders placed after this time will be processed and dispatched on the next working day.

2. SHIPPING OPTIONS

We offer three shipping options within the UK:

  • Standard Shipping:
    Delivery time: 2-3 working days
    Cost: £3

  • Fast Shipping:
    Delivery time: 24 hours (next working day)
    Cost: £7

  • Free Fast Shipping:
    Delivery time: 24 hours (next working day)
    Cost: Free for orders over £49

3. TRACKING YOUR ORDER

All orders come with a tracking number, which will be provided once your package has been dispatched. You will receive the tracking details via email so that you can follow your order's journey right to your doorstep.

4. ACCURATE DELIVERY INFORMATION

Please ensure that you provide the correct delivery address when placing your order. We cannot be held responsible for packages that are sent to the wrong address due to incorrect information provided by the customer. If an incorrect address is provided and the parcel is returned to us, the customer will be responsible for covering any additional shipping fees for re-delivery.

5. DELIVERY TIMES & DELAYS

While we strive to meet the delivery times specified above, occasionally delays may occur due to unforeseen circumstances such as weather conditions, postal strikes, or courier delays. In such cases, we will do our best to keep you informed and resolve any issues promptly.

6. ORDER CANCELLATIONS AND CHANGES

Once your order is placed, it begins processing immediately. If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate changes, but if the order has already been dispatched, we will be unable to make adjustments.

7. UNDELIVERED OR LOST PACKAGES

If your package is not delivered within the expected time frame or is lost in transit, please contact us at sales@vikingshopsuple.co.uk with your order details, and we will work with the courier to investigate and resolve the issue.

8. RETURNS AND REFUNDS

For information on returns and refunds, please refer to our [Refund Policy] (insert link).

Contact Information
If you have any questions or concerns regarding your shipment, please contact us:

  • Email: sales@vikingshopsuple.co.uk
  • Phone: +44 7380 340758
  • Registered Office Address:
    Storage Giant Selfstorage Cannock,
    Unit 5 Ash Park,
    Hyssop Close,
    Hednesford, Cannock,
    England, WS11 7XA